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Framework 03

Process Proposal

Pitch one automation on a single page, so a decision maker can read it in ninety seconds and answer on the spot.

The Problem

You have done the arithmetic. One row sits at the top of your Process Map, green risk and a payback measured in months, and you are certain it is the right thing to build. Now somebody who was not in the room has to agree.

This is where good automations die. The idea gets pitched in a hallway and forgotten by Thursday. Or it gets written up properly, as a fourteen page document full of tools and architecture, and the person who could approve it never finishes reading. Or it gets a vague nod that is not quite a yes, so nobody starts and nobody kills it, and it floats for a quarter.

An automation needs a decision before it needs a spec. The two get confused constantly, and the confusion is expensive: you spend weeks specifying something that was never going to be approved.

The Idea

Put the idea, the value and the ask on a single page that a decision maker can read in ninety seconds and answer on the spot. Six blocks, each held to a line or two, with the decision written at the top once it is made.

The one page limit is the point, not a formatting preference. If the idea cannot survive on one page, it is not ready to be decided on. And what the page asks for is small: not a build, just the hours to go and specify one properly. That is a much easier yes, and it is the only yes you actually need at this stage.

Here is what one looks like finished, for the top row of a finished Process Map:

The Process ProposalProposed by Front Desk Lead · 12 March

Decision: Yes/No/Revisit when

01The Process Today

The front desk answers guest FAQ emails by hand. 300 a month, six minutes each, about $750 a month once the mistakes are counted.

02The Problem

It eats the front desk during check in, which is exactly when guests are standing at the counter. Replies slip to the next morning and about one in fifty goes out wrong.

03The Idea

Guest emails answered in minutes, around the clock. Staff approve a drafted reply instead of writing one, and anything unusual still lands in a human inbox.

04The Value

$560 back per month

Pays for itself in 3.6 months

05Risk & Starting Point

Green. A person approves every send, so a wrong draft costs a click, not a booking. FAQs only at launch: hours, parking, check in times, wifi.

06The Ask

Approve 10 hours

to develop full requirements and a build quote

A yes buys requirements, not a build. The full spec, decisions, and quote come next. This page only decides whether that work starts.

The worksheet filled in for one row of a finished Process Map

Ninety seconds of reading, and the reader knows what it costs today, what it would look like after, what it is worth, what could go wrong, and exactly what they are approving. The rest of this module is how you fill those six blocks in.

How It Works

The Format: One Page, Six Blocks

The proposal is a fixed page. The blocks always appear in the same order, because the order is an argument: what it costs now, why that hurts, what it could be, what that is worth, what could go wrong, and what you want.

  1. 01The Process TodayThe process in one line, with what it costs per month
  2. 02The ProblemWhy it hurts, in plain English
  3. 03The IdeaThe after-state, as a picture rather than a spec
  4. 04The ValueTwo numbers: dollars back per month, months to pay back
  5. 05Risk & Starting PointThe risk colour, and how small the first version starts
  6. 06The AskWhat a yes approves, exactly

If it needs a second page, it’s a spec. The spec comes later.

The format: one page, six blocks, each held to a line or two

Blocks 1 and 2: The Setup

The first two blocks earn the reader’s attention. No story and no jargon, just the fact and the pain:

  • The Process Today: one verb. Who does it, how often it runs, and what it costs per month. Pull the numbers you already have instead of inventing new ones.
  • The Problem: why it hurts, in plain English. Money, hours, mistakes, or missed customers. Name the one that matters most and leave the rest out.
Block 1The Process Todayone line
Block 2The Problemone or two lines
Blocks 1 and 2: name the process, then say why it hurts

If you have run the Process Map, both of these are already written. Block 1 is that row restated as a sentence, and the monthly cost is the number the calculator produced.

Blocks 3 and 4: The Pitch

The middle two blocks sell the automation. The picture makes the reader want it, and the numbers make it defensible:

  • The Idea: the work after the automation, described as a picture rather than a spec. No tools, no architecture, no vendor names. What does a Tuesday look like once this exists?
  • The Value: two numbers. Dollars back per month, and how many months until the automation pays for itself. Two numbers are memorable. Ten are homework.
Block 3The Ideathe after-state
Block 4The Valuetwo numbers, big
Blocks 3 and 4: paint the after-state, then price it

Both of the numbers in Block 4 come straight off the Map: Monthly Savings and Payback. This is the whole reason the Map comes first. Without it you are guessing, and a guessed number is worse than no number, because the first person who checks it kills the proposal and your credibility with it.

Blocks 5 and 6: The Close

The last two blocks remove the reasons to say no. Show the risk is understood and the start is small, then make the ask so specific that a yes needs no follow up questions:

  • Risk & Starting Point: the risk colour and why, in one line. How small the first version starts, in one line. Naming the risk yourself is what makes it survivable; the reader was going to think of it anyway.
  • The Ask: what a yes means, exactly. Hours or dollars, a number the reader can approve on the spot.
Block 5Risk & Starting Pointtwo lines
Block 6The Askone line
Blocks 5 and 6: shrink the risk, then make the ask specific

The Decision

The page exists to force one of three answers, written at the top and dated. Every answer moves things forward, because even a no ends the idea cheaply instead of letting it float:

Yesthe work starts

The hours or dollars in the ask are approved, nothing more. The requirements work begins.

Nothe idea ends

The idea dies for the cost of one page instead of weeks of work. That’s a win too.

Revisit whena written condition

Not now, but not never. Write the condition that reopens it: “Revisit when we pass 200 bookings a month.”

A yes buys requirements, not a build.

The three answers the page is built to force

A yes buys requirements, not a build. The full spec, the decisions, and the quote come next, and they cost real money to produce. This page only decides whether that work starts. Keeping the two separate is what makes the ask small enough to approve and stops you specifying things nobody wanted.

The revisit-when answer is the one people skip, and it is the most useful of the three. Most good automations are not wrong, just early. Writing the condition down, in numbers, means the idea comes back on its own instead of depending on whether you remember it.

Get the Worksheet

The Process Proposal worksheet is an eight page PDF. Six instruction pages walk through the format, the three block pairs and the decision, then the seventh page is the one page proposal form itself, blank and ready to fill in. Print one per automation. It is free.

Download the worksheet

The Process Proposal

  • Six instruction pages, one per part of the format
  • The blank one page proposal form, ready to print
  • Where the Proposal hands off next

PDF · 8 pages · Free

Working on something like this?

I build full stack AI systems for companies that want to improve how they work or do things that were not possible before. If you are working on this kind of problem, message me on LinkedIn or shoot me an email.

Where It Fits

The Proposal is the third of four tools. The Business System Blueprint made the business visible. The Process Map priced every process and ranked the automations. The Proposal turns the top of that ranking into a decision, and a yes hands the automation to the TRACE Method, which turns it into a build spec.

It stands on its own if you already know which automation you want. But it is much easier to write when the two numbers in Block 4 come from a Map instead of from instinct.